Shipping & returns

Returns and Exchanges

Returns or exchanges (not at fault of will be accepted within 7 business days for a refund minus shipping charges and a $20 restocking fee and must meet the following criteria:
• Merchandise is unopened. Packaging should be unmarked and in its original shipping condition.
• must be contacted and return authorization information must be given

Damaged goods must be reported within 24 hours from receipt of the product.

Defective products must be reported within 7 business days.

Shipping Policy

All orders are shipped via UPS or FedEx ground. 2-day shipping or overnight shipping are available at market rate. Please allow an average of 3-5 business days for in-stock products to arrive. Delivery times may vary depending on product availability. Weekend deliveries are not available.

Orders placed after 2pm CST will be processed and shipped on the next business day.

P.O. Box shipping is not available at this time may request additional information pertaining to the shipment of your product order at our discretion.

All time frames and product availability are estimates and do not represent a guarantee.

If the shipping address is asked to be re-routed after the products have shipped an additional re-routing fee will occur.

*Shipping is within the United States.

Product Availability makes no guarantees to the availability of a specific product. Occasionally there may be typographical errors, inaccuracies, or omissions that may relate to product description, pricing, promotions, offers and availability. We reserve the right to correct those errors and to change or update the information or cancel orders if the information on the website is inaccurate. This can be done at any time and without prior notice (including after an order has been submitted).

Products for screening purposes only

All products on the website should only be used as screening of substances and/or diagnostic purposes. Although we stand behind the quality and reliability of the products offered by, they are not intended to be utilized as legally admissible in any litigation, arbitration, or other legally binding forum. If confirmation services are needed, please contact us for pricing and availability.